Privacy Policy

Effective Date: April 8, 2025
Last Updated: April 8, 2025

ClubCentric ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this privacy policy ("Privacy Policy"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with any of our associated services, including but not limited to Nexus, Broadcast and Sentinel (collectively, the "Services").

Please read this Privacy Policy carefully to understand our views and practices regarding your personal information and how we will treat it. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

1. Information We Collect

We may collect information about you in various ways. The information we may collect on or through the Services includes:

1.1 Personal Information

Personal information that you voluntarily provide when registering for an account or using the Services. This may include:

• Full name
• Email address
• Profile photo
• Student identifiers (Student ID, .edu email address)
• Club or organization affiliation
• Communication preferences
• Payment and billing information (collected via third-party processors such as Stripe)

1.2 Club Data

We collect information you provide when creating or managing clubs, including:

• Club name and logo
• Descriptions and categories
• Event details and participation records
• Membership data and attendance records
• Files and documents created or shared via our document system

1.3 Usage Data

Information automatically collected about how you interact with the Services. This may include:

• IP address
• Browser type and version
• Device type and operating system
• Session duration and behavior analytics
• Referral URLs
• Pages visited and time spent

1.4 Third-Party Authentication and Integration

We may collect profile data from third-party services (Google, Microsoft, Apple) when you authenticate using their platforms.

1.5 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your activity, browser, and device. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

• To create and manage your user account
• To enable collaboration and document creation
• To facilitate event planning and attendance tracking
• To provide customer support
• To personalize the user experience
• To process transactions and manage billing
• To send updates, alerts, and notifications
• To ensure security and monitor fraud or abuse
• To analyze usage trends and improve functionality
• To comply with legal obligations

3. Disclosure of Your Information

We may share your information with the following categories of recipients:

• Service Providers: Such as Supabase, AWS, Vercel, Sentry, Stripe, and other infrastructure or analytics providers, under contractual obligations to protect your data.
• Club Administrators: If you are a member of a club, your participation data and contact information may be shared with club leaders or advisors.
• Legal Requirements: If compelled to do so by law or valid legal process.
• Business Transfers: In the event of a merger, acquisition, or asset sale.
• With Your Consent: Where you have explicitly authorized sharing with others.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. You may request deletion of your account and associated data by contacting us at privacy@clubcentric.org.

5. Security of Your Information

We use appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encrypted transmission
• Role-based access controls
• Password hashing using Bcrypt
• Secure hosting environments
• Intrusion detection and monitoring

Despite our safeguards, no system can be completely secure. You are responsible for safeguarding your login credentials.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access, rectify, or erase your personal data
• Right to object to or restrict data processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at privacy@clubcentric.org.

7. International Data Transfers

ClubCentric is based in the United States of America, and we may store and process your data in the U.S. or in other countries where our third-party providers operate. We take steps to ensure appropriate safeguards are in place, including standard contractual clauses.

8. Geographic Limitations

ClubCentric does not operate it's Services outside of the continental United States of America.

9. Children's Privacy

Our Services are not directed to children under 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.

10. Third-Party Websites and Services

Our Services may contain links to third-party websites and integrations. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you via email or through the Service. Continued use of the Services after such changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

ClubCentric
Email: privacy@clubcentric.org
Website: https://clubcentric.org